Jaguar Southampton's team of highly qualified technicians is focused on providing exceptional service in a timely manner. Whether changing your oil or replacing your brakes, we always maintain the highest standards for delivering the best service possible, every time.
To schedule your next service appointment, we recommend using our convenient online-scheduler below. Or if you prefer, you can call us to speak to a Service Advisor.

 

Utilize our outdoor waiting area and loaner bicycles! (Seasonal - Weather Permitting. Check with us on current COVID restrictions.)

Soak up the sun while your Jaguar is in Service, or take a ride into town on one of our complimentary loaner bicycles. 



Frequently Asked Questions

Q. Is my appointment time the time my vehicle will be worked on/serviced?
A. No, unless your appointment is scheduled as a "wait" appointment. Your appointment time is a time set for you to speak with your service advisor about your vehicles concerns and needs. If you should need your car back in a specific time frame please notify your Service Advisor.

Q. Can I wait while my vehicle is being serviced?
A. In general, we will only make "wait" appointments for repairs that will take an hour or less. Any repairs that take longer than one hour we always suggest that the vehicle be left off. Remember: punctuality is key with "wait" appointments so we can get you in and out of the shop as efficiently as possible.

Q. If I have to wait for my vehicle and the repairs will be more than an hour, can I have a ride to local shopping?
A. Absolutely. We will be happy to drive you into the village of Southampton and pick you up.

Q. Do You Provide A Shuttle Service?
A. Absolutely. We try very hard to accommodate your needs so please notify us that you will need a ride when you schedule your appointment for service and we can make arrangements for you.

Q. Do you provide loaner cars?
A. Yes we do, but because of our limited supply of loaner cars they are given by appointment only. Don't forget to bring your driver's license, credit card, and insurance card to help us expedite the process for you.

Q.What Are Your Service Hours?
A. Tuesday through Saturday, 8:00am - 5:00pm. After hours service drop off is also available.

Q. How does the after hours service drop off work?
A. There is a night drop envelope next to the service entrance. Simply fill out the envelope, put your keys inside and drop it in the slot. We will get your keys and call you in the morning. Please ensure you leave your best contact number and email address as well!

Q. Who do I call to make a Service Appointment?
A. Please call the Service Department phone number and follow the prompts to schedule an appointment.

Q. Do I need an appointment if I have an emergency issue with my vehicle?
A. No, an appointment is not necessary when a vehicle is not drivable. All we ask is that you contact the Service Department and let us know the vehicle is on the way. We will do our best to accommodate you and repair your vehicle as soon as possible.